Gartner Research

Developing a Charter to Guide PMO Implementations

Published: 15 August 2017

ID: G00340619

Analyst(s): Mbula Schoen


The PMO charter sets expectations for PMO value delivery, iteratively working through conflicts of vision and compromises, and satisfying key stakeholders that needs will be met. Shirking solid charter agreement can mean PPM leaders will face future value justification challenges.

Table Of Contents
  • Key Challenges


  • Is a PMO Charter Required?


  • Begin the PMO Charter Effort With Discussions, Rather Than Drafting a Charter and Circulating It for Comment
  • Expect Resistance, and Use It as Part of the Consensus-Building Process
  • Share the PMO Charter Widely Within the Organization to "Sell" the PMO Concept Into the Total Organizational Structure
  • Bottom Line

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