This guide includes documents that will help you incorporate customer metrics relevant to corporate objectives, receive key stakeholder feedback and buy-in on metrics, and boost dashboard practicality and utilization.
Before You Start
Common Pitfalls and Keys to Success
Step 1 of 3: Compile a List of Relevant Metrics
Step 2 of 3: Prioritize Metrics
Step 3 of 3: Monitor Dashboard Relevance
Review Your Performance
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