Gartner Research

Government CIOs Need to Prepare Their Organizations to Take Advantage of Civic Tech

Published: 11 August 2017

ID: G00328195

Analyst(s): Bill Finnerty , Mark O'Neill


Governments are often limited in innovation capability due to fiscal constraints, risk aversion and inability to staff Mode 2 teams. The civic tech community is an often-overlooked opportunity that can help CIOs manage these constraints, but careful preparation is needed.

Table Of Contents
  • Key Challenges



  • Prioritize the Development of an Open Data and API Management Platform to Leverage Civic Tech Opportunities
  • Establish Relationships With Civic Tech Organizations in Your Community by Meeting With Them Regularly
  • Create a Civic Tech Program Within Your Organization
  • Ensure That Hackathons Are Carefully Planned and Receive Follow-Through

Case Study

  • City of Chicago

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.