Gartner Research

Market Trends: Use Analytics Applications to Delight Your Print Customers

Published: 18 August 2017

ID: G00331598

Analyst(s): Ivo Tsvyatkov

Summary

Print providers and manufacturers are embracing disruptors such as the digitalization of business processes to focus on adjacent services and solutions instead of hardware. Technology strategic planners must embrace analytics as a disruptive technology to exploit this dynamic in the print market.

Table Of Contents

Introduction

Market Trend

  • Print Analytics Application Market Is Growing in Order to Meet the Specific Business Needs of Customers
    • Use Case 1: Device Monitoring Analytics
    • Use Case 2: User Analytics
    • Use Case 3: Document Capture Analytics
  • Buyer Trend
    • Buyers Seek Visibility, Actionable Advice and Insight
  • Technology Trend
    • Big Name Vendors and Independent Software Providers Are Creating a Data Agility and Business-Driven Applications Future

Contrarian View

Vendors to Watch

  • Canon
  • HP Inc.
  • Lexmark
  • Levi, Ray & Shoup (LRS)
  • Plus Technologies
  • Toshiba
  • Xerox
  • Y Soft

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