Gartner Research

Rethinking Human Capital Management Technologies to Support Emerging Talent Operating Principles

Published: 23 August 2017

ID: G00327305

Analyst(s): Mark Coleman, Helen Poitevin


Conventional wisdom dries up in the dynamic world of modern business, perhaps nowhere as surely as in workforce challenges. Application leaders focused on transforming HCM must support new talent operating principles to meet the challenges exposed by the accelerating pace of business change.

Table Of Contents


  • First Disconnect: Workforce Planning Doesn't Matter
  • Second Disconnect: Skill Development Goes Bottom-Up
  • Third Disconnect: Career Planning Becomes Passé
  • Fourth Disconnect: Managers Should Not Coach to Motivate Employees
  • Fifth Disconnect: Detailed Job Descriptions Drive Pointless Specialization

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