Gartner Research

Choosing Between VDI and DaaS for Your Virtual Desktop Solution


Cloud-based virtual desktops are rapidly gaining features that previously only existed in VDI. However, obstacles remain for DaaS that can harm UX, ROI and more. Technical professionals require a pragmatic approach to determine the best virtual desktop option for their needs.

Published: 23 August 2017

ID: G00334191

Analyst(s): Mark Lockwood

Table Of Contents


  • Definition and Summary of VDI vs. DaaS
  • Virtual Desktop Infrastructure
    • The Progression of VDI
    • A Mature and Growing Market
  • Desktop as a Service
    • The Emergence of DaaS
    • Today's DaaS Landscape


  • Common Decision Factors
    • Capex IT Model
    • Agility, Elasticity and Pay-as-You-Go Pricing
    • Flexibility and Granular Control
    • Management Toolsets
    • Cost
    • Interoperability
    • Ecosystem
  • Unique Decision Factors
    • Windows OS Support
    • Data Location and Network Performance
    • User Location and Network Performance
    • Server-Side Graphics Acceleration
  • Industry Trends
    • Traditional VDI Vendors Are Placing Significant Focus on DaaS
    • The DaaS Market Is Ripening, but Not Yet Mature
    • DaaS Is Rapidly Approaching Feature Parity With VDI
    • Hybrid Approaches to Virtual Desktops Will Be the Way Forward for Many Organizations
  • Growth Analysis
    • It Will Never Be "the Year" of VDI — or DaaS
    • Businesses Are Moving Away From Windows-Only Applications


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