Gartner Research

A Growth Mindset Can Help CIOs Reboot Leadership and Culture for the Digital Era

Published: 23 August 2017

ID: G00326086

Analyst(s): Elise Olding, Graham Waller

Summary

A growth mindset can unlock innovation, agility and continuous learning. CIOs wishing to shift the IT culture to match digital-era demands should follow four steps derived from Gartner's research and a case study on Microsoft.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define Leadership and Culture for Tomorrow — Don't Default to Today's
    • How Microsoft Did It
  • Roll Out Leadership and Culture Change Deliberately
    • How Microsoft Is Doing It
  • Measure the Impact, Then Pivot
    • How Microsoft Is Doing It
  • Keep It Real and Role Model the Change
    • How Microsoft Is Doing It
  • Conclusion

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