Gartner Research

Four Key Ways Enterprises Should Plan for 5G

Published: 24 August 2017

ID: G00337540

Analyst(s): Bill Menezes


Cellular service providers worldwide are touting 5G, creating uncertainty among enterprises about if, how and when to prepare for the still-unavailable technology. Based on results from a recent Gartner survey, here are four ways I&O leaders should reset expectations about 5G adoption plans.

Table Of Contents


  • Broad 5G Service Availability Arrives 2020 or After, Later Than IT Users Anticipate
  • Enterprises Expect 5G to Deliver Certain Benefits, but Providers Are Focusing on or Promoting Others
  • Most Current and Emerging Use Cases Don't Need 5G Given the Capabilities of Available 3G and 4G LTE Network Technologies
  • Most IT Survey Respondents Would Pay a Small Premium 5G Service, but 26% Won't

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