Gartner Research

Critical Capabilities for Cloud HCM Suites for Midmarket and Large Enterprises

Published: 22 August 2017

ID: G00318506

Analyst(s): Chris Pang , Ron Hanscome , Sam Grinter , Mike Burden , John Kostoulas , Helen Poitevin , Jeff Freyermuth , Melanie Lougee

Summary

HCM suite vendors are building out their offerings to address administrative, strategic and operational needs of users, but solutions still vary. Application leaders transforming HCM should use this research to identify best-fit vendors based on their own critical product and service/support needs.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • ADP
    • Ceridian
    • Infor
    • Kronos
    • Meta4
    • Oracle
    • Ramco Systems
    • SAP
    • Talentia Software
    • Ultimate Software
    • Workday
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Core HR/Benefits Admin
    • Payroll Admin
    • Workforce Management
    • Prehire Talent Management
    • Posthire Talent Management
    • Reporting Tools/WFA/WFP
    • Technology/UX
    • Overall Product Satisfaction
    • Overall VCR Satisfaction
    • Geo/Complexity/Value Fit to UC 1
    • Geo/Complexity/Value Fit to UC 2
    • Geo/Complexity/Value Fit to UC 3
    • Geo/Complexity/Value Fit to UC 4
  • Use Cases
    • Core HR+Talent HCM Suite, Larger Global Org (>5k)
    • North America Midmarket HCM Suite (1k-5k)
    • European-HQ'd Midmarket HCM Suite (1k-5k)
    • NA Admin Compliance Suite, Hourly Workers (>1k)

Inclusion Criteria

  • Critical Capabilities Rating

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