A single technology can have a vastly different impact on employee engagement based on how it is deployed and how its value is communicated. Without careful consideration of this, application leaders are at risk of not achieving their CEC's strategic goals.
- Identify the CEC Technologies That Are Already Damaging Employee Engagement
- Evaluate All New Technologies on the Basis of Usability and Their Ability to Drive Higher Levels of Employee Engagement
- Use Employee Journey Design Thinking Before Making Future Technology Investments With Significant Impacts on Employees
Gartner Recommended Reading
©2020 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.