Gartner Research

A Guidance Framework for Evaluating API Management Solutions

Published: 22 August 2017

ID: G00337691

Analyst(s): Gary Olliffe


APIs are fundamental to modern application architecture, enabling multichannel user experiences, simplified integration and digital business models. Technical professionals delivering APIs must select API management capabilities to successfully control, promote, operate, measure and improve them.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Part 1: Evaluate Deployment and Operational Capabilities
    • Flexible Deployment Topology
    • Platform Automation
    • Operational Support
    • Developer Portal Deployment
    • Platform Upgrades
    • Platform Configuration
  • Part 2: Evaluate Capabilities That Enable Developers
    • Discovery Metadata
    • Developer Self-Support
    • Developer Access Provisioning
    • Collaboration and Community
    • Developer Enablement Administration
    • API Scenario Optimization
  • Part 3: Evaluate Features for Managing the API Life Cycle
    • Publication
    • Version Management
    • Change Notification
    • Issue Management
  • Part 4: Evaluate Features for Secure, Reliable and Flexible Communications
    • Authentication and Authorization
    • Threat Detection
    • Data Privacy
    • Traffic Management
    • Quality of Service Management
    • Interface Translation
    • Service Routing
    • Service Orchestration
    • Policy Management and Tracking
  • Part 5: Evaluate Features to Measure and Improve Business Value
    • Activity Logging
    • User Auditing
    • Business Value Reporting
    • Contract Management
    • Advanced Analytics
    • Service-Level Monitoring

Risks and Pitfalls

  • Overbuying Your API Management Solution
  • Treating API Management as an Integration Platform
  • Failing to Account for Security and Identity Integration Complexities
  • Buying a Solution That You Can't Expand to Adapt to Future Needs
  • Failing to Prioritize a Great API "Customer Experience"
  • Related Guidance

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