Gartner Research

Use Gartner's Technology Procurement Transformation Framework to Balance Cost, Risk and Speed

Published: 23 August 2017

ID: G00331692

Analyst(s): Luke Ellery , Matt Corsi , Eugene Quillen , Christopher Dixon , Dawn Hubbard , Melanie Alexander , Jo Ann Rosenberger


With the acceleration of digital technologies, business stakeholders are demanding delivery on increasingly diverse procurement requirements. Sourcing and vendor management leaders must transform their procurement functions now to support and enable rapidly evolving digital business objectives.

Table Of Contents



  • Mission and Charter: Establish Technology Procurement's Transformed Mission and Charter
  • Governance: Institute Governance Policies and Procedures to Enforce the Mission and Charter
  • Engagement: Evolve Procurement Skills to Improve Business Engagement
  • Operating Model: Enhance Your Operating Model to Balance Cost, Risk and Speed
  • Culture: Embrace and Embed a Culture That Supports a Transformed Organization
  • Technology and Intelligence: Deploy Tools to Enable Better and More Efficient Execution and Enhance Market Knowledge
  • Competency: Assess Technology Procurement Competency and Develop Realistic Target Maturity Level
  • Roadmap and Action Plan: Develop a Roadmap and Action Plan to Achieve Desired Maturity Level
  • Continuous Improvement: Analyze Metrics Data to Continually Re-evaluate and Improve Procurement's Delivered Business Value

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