Gartner Research

Follow These Steps to Realize the Business Case for Supply Chain Visibility

Published: 23 August 2017

ID: G00332523

Analyst(s): Christian Titze


Supply chain leaders responsible for visibility initiatives should use a multistep business case development process to increase engagement with the business, and to create measurable key performance indicators that can demonstrate business value.

Table Of Contents
  • Key Challenges



  • Follow a Step-by-Step Process to Develop a Business Case for Supply Chain Visibility
  • Include Guiding Principles to Make Your Business Case a Success
    • Tracing the Business Outcome
    • Focus on Critical Success Factors
    • Drive Clarity on Roles and Responsibilities

Case Study

  • Using Visibility and Analytics to Manage Supply Chain Complexity and Enable Cross-Functional Collaboration
    • The "Why"
    • The "How"

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