Gartner Research

Managing External Sources of Business Information: It Is Time for a Makeover

Published: 29 August 2017

ID: G00337040

Analyst(s): Douglas Laney , Cassio Dreyfuss , Jamie Popkin


Today's businesses are interconnected through open ecosystems, relying on external information that is creating opportunities and risks that demand sound economic decision making. CIOs in digital business transformation must define formal practices for external information assessment and valuation.

Table Of Contents


  • The Specifics of Change
  • Why and How to Measure the Value of Your Information Assets
    • The Quest for More Information
    • The Quest for External Information
    • The Quest for Fast Information
  • Makeover Part 1: Shift the Key Focus for External Information Management From Cost to Quality and Value
    • Information Quality Variables
    • Best Practices for Assessing Information Quality
  • Makeover Part 2: Building an Information Valuation Competency
    • The Cheat Sheet — A Simpler and Faster (but Not Rigorous) Approach
    • An Organizational Perspective on External Information Quality
  • The Gartner External Information Makeover — A Key Digital Program

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