Gartner Research

Optimize Business Processes With Domain Analytics: Lessons From the 2017 Analytics Excellence Awards

Published: 29 August 2017

ID: G00329008

Analyst(s): Melissa Davis , Jorgen Heizenberg

Summary

Analytics that are process- or industry-specific — domain analytics — leverage business-user expertise to create new insights and improve decisions. Lessons from the 2017 Gartner Excellence Award winners can help data and analytics leaders build domain analytics into a pervasive discipline.

Table Of Contents
  • Key Challenges

Analysis

  • Identify Best and Worst Practices by Outlier Analysis as Part of a Change Management Program
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned
  • Maximize Business Impact by Deploying Analytics-Based Customer Segmentation and Leveraging a Portfolio of Analytics Techniques and Nontraditional Data Sources
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned
  • Improve Process Efficiency and Reduce Bottlenecks Across Business Processes With End-to-End Analytics and Integrated Data Sources
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned

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