Gartner Research

Use a People-Centered Approach to Manage Cloud Office Migration for Business Value

Published: 29 August 2017

ID: G00314207

Analyst(s): Adam Preset , Gavin Tay


Embracing Office 365 or G Suite is a complex process that can easily disrupt on-premises workloads and processes. Using a people-centered project framework, application leaders can guide a transformative migration that fully leverages cloud office and starts the digital workplace journey.

Table Of Contents
  • Key Challenges



  • Prioritize a People-Centered Cloud Migration Process by Adopting Gartner's Project Framework
    • Prioritize Cloud Office as a Critical Business Initiative
    • Dedicate Resources — Time, Expertise, Executive Backing, Staffing and Funding
    • Build a People-Centered Implementation Plan
    • Identify Interdependencies to Minimize Disruptions
    • Pilot Cloud Office Outside the IT Organization
  • Deliver Business Value Through Cloud Office by Leveraging New Office Workloads That Enhance Employees' Digital Dexterity
  • Assess and Scope the Resources Needed to Optimize the Primary Office Workloads and Data for Cloud Office Migration
    • Manage Cloud Email First by Treating It as a Critical Business Process That Requires Active Involvement From Business Stakeholders
    • Assess Office Data Governance, Records and Retention Requirements to Minimize Data Migration Costs
    • Identify What Content Files to Shift to a Cloud-Based Content Collaboration Platform by Working With Business Stakeholders
    • Decide on SharePoint's Role in the Cloud Office by Analyzing the Benefits and Trade-Offs of SharePoint Online and Its New Application Development Models

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