Gartner Research

Win at Cost Optimization With Nine Critical Success Factors and Their Metrics

Published: 30 August 2017

ID: G00333009

Analyst(s): Kurt Potter , Stewart Buchanan


Many CIOs lead cost optimization programs that focus only on tactical IT cost reduction goals that may not even reduce business cost at all. Use and customize these critical success factors to improve success rates and add legitimacy, methodology and structure to your program.

Table Of Contents
  • Key Challenges



  • Create a List of Critical Success Factors of Cost Optimization
  • Create a List of Key Performance Indicators for Each Critical Success Factor

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