Gartner Research

Choose Analytics Services by Focusing on Capabilities to Drive Key Business Initiatives

Published: 06 September 2017

ID: G00338232

Analyst(s): Alan D. Duncan , Douglas Laney , Jorgen Heizenberg


Finding external analytics services to support digital business is a critical but confusing process. Data and analytics leaders can simplify the process by focusing on the analytics capabilities of potential service providers, rather than the provider itself.

Table Of Contents
  • Key Challenges



  • Determine What You Need From External Analytics Services by Identifying Your Priority, Business-Driven Use Cases
  • Build a "Services Ecosystem" by Matching the Organization's Analytics Deficits With Providers' Analytics Capabilities
  • Adapt to Changing Analytics Needs by Leveraging Analytics Centers of Excellence and Greater Analytics Maturity
    • Analytics Center of Excellence Needs
    • Enterprise Information Management Needs
  • Optimize Analytics Innovation by Adopting a Bimodal Approach to Analytics Services

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.