Gartner Research

Choose Analytics Services by Focusing on Capabilities to Drive Key Business Initiatives

Published: 06 September 2017

ID: G00338232

Analyst(s): Alan D. Duncan , Douglas Laney, Jorgen Heizenberg

Summary

Finding external analytics services to support digital business is a critical but confusing process. Data and analytics leaders can simplify the process by focusing on the analytics capabilities of potential service providers, rather than the provider itself.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Determine What You Need From External Analytics Services by Identifying Your Priority, Business-Driven Use Cases
  • Build a "Services Ecosystem" by Matching the Organization's Analytics Deficits With Providers' Analytics Capabilities
  • Adapt to Changing Analytics Needs by Leveraging Analytics Centers of Excellence and Greater Analytics Maturity
    • Analytics Center of Excellence Needs
    • Enterprise Information Management Needs
  • Optimize Analytics Innovation by Adopting a Bimodal Approach to Analytics Services

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