Gartner Research

Comparison of Amazon, Google, IBM and Microsoft AI Cloud Services

Published: 13 September 2017

ID: G00332643

Analyst(s): Gregory Murray


Cloud service providers offer a wide array of artificial intelligence and machine-learning services that are quickly maturing. To help technical professionals evaluate these services, this document provides an overview of capabilities and challenges, applications, and deployment strategies.

Table Of Contents


  • Computer Vision Services
  • Language-Processing Services
  • Machine-Learning Services
  • Other Services


  • Computer Vision
    • Label Extraction
    • Facial Processing
    • Other Computer Vision Services
  • Language Processing
    • Conversational Platform
    • Other Natural-Language Services
  • Machine-Learning Cloud Services


  • Plan to Address Nondeterminism in Label Extraction for Generalized Image Analysis
  • Apply Facial Detection, Recognition and Analysis to Unlock New Sources of Image-Based Data
  • Leverage Pretrained NLP Systems to Create Cloud-Based Chatbots for Extractive Use Cases
  • Select the ML Service That Best Balances Your Organization's Data Science Expertise With the Features Needed to Deliver the Solution

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