Application leaders have traditionally favored a mobile- or digital-first strategy for user experience, but conversational AI fundamentally redefines both. They should prepare to exploit "AI-first" in their application strategy for digital business in the new paradigm.
- Expose Business Leaders and Product Managers to Conversational AI by Investing in Innovation
- Increase Organizational Readiness by Assessing Competencies and Resources
- Host a Hackathon and Pilot Winning Conversational AI Ideas
- Leverage Lessons From Pilots With Product Management to Update Your Digital Strategy
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