Gartner Research

Minimize Software Compliance Cost and Risk by Standardizing Your Software Asset Management Terminology

Published: 12 September 2017

ID: G00337533

Analyst(s): April Adams , Stewart Buchanan , Victoria Barber


The misuse of software asset management terminology in internal or external communications can lead to confusion at best and costly compliance mistakes at worst. IT infrastructure and operations leaders must clearly define key SAM terms and concepts, and require consistent usage by all stakeholders.

Table Of Contents
  • Key Challenges



  • Generate a List of SAM-Related Terms
  • Compare Internal Definitions With External Sources
  • Standardize on a Set of SAM-Related Definitions


  • Note 1 — Definitions: The SAM Discipline
  • Note 2 — Definitions: Compliance Management
  • Note 3 — Definitions: Measurement
  • Note 4 — Definitions: Business Benefits of SAM
  • Note 5 — Additional Background

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