Gartner Research

Toolkit: Outsourcing Contract Key Personnel — Attachment H

Published: 13 September 2017

ID: G00338447

Analyst(s): Stephanie Stoudt-Hansen , Kris Doering, Fabio Di Capua

Summary

In outsourcing contracts, organizations struggle to formally define their plans for key personnel, which has a high impact on service delivery. Sourcing and vendor management leaders can use the template in this Toolkit to create a best-practice key personnel attachment for their service contracts.

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