Gartner Research

Operationalize an Instrumented Workplace With Analytics to Support Digital Business

Published: 14 September 2017

ID: G00322958

Analyst(s): Chris Silva , Manjunath Bhat


How can infrastructure and operations leaders lead the move to digital business, as data and analytics influence most business outcomes? As data permeates the digital workplace, I&O leaders need to use integrated data feeds to harness analytics at the personal, aggregate and organizational levels.

Table Of Contents
  • Key Challenges



  • Meet Business Objectives by Initiating a Systematic Process to Extract Value From Workspace Analytics
  • Use Mobile Devices as an Orchestration Point to Monitor and Supervise Digitalized Physical Assets in the User's Vicinity
  • Use Aggregated Insight From Enterprise Knowledge Graphs to Collaborate With Digital Workplace Leaders
    • Enterprise Knowledge Graphs
    • Voice Analytics Is a Specialized Case of Aggregated Insight
  • Maximize Employee Efficiency and Workspace Utilization by Analyzing Wireless and IWMS-Managed Infrastructure Data
    • Scenario: Digital Transformation of Healthcare Using Instrumented Hospitals
  • Get Buy-In From Users When Analyzing User Data, and Communicate a Shared Vision That Aligns With the Organization's Strategy
    • Endpoint Data Could Be Personal; Adhere to Regional Privacy Laws
    • Use the Digital Business Technology Platform to Communicate Vision

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