Gartner Research

Operationalize an Instrumented Workplace With Analytics to Support Digital Business

Published: 14 September 2017

ID: G00322958

Analyst(s): Chris Silva, Manjunath Bhat

Summary

How can infrastructure and operations leaders lead the move to digital business, as data and analytics influence most business outcomes? As data permeates the digital workplace, I&O leaders need to use integrated data feeds to harness analytics at the personal, aggregate and organizational levels.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Meet Business Objectives by Initiating a Systematic Process to Extract Value From Workspace Analytics
  • Use Mobile Devices as an Orchestration Point to Monitor and Supervise Digitalized Physical Assets in the User's Vicinity
  • Use Aggregated Insight From Enterprise Knowledge Graphs to Collaborate With Digital Workplace Leaders
    • Enterprise Knowledge Graphs
    • Voice Analytics Is a Specialized Case of Aggregated Insight
  • Maximize Employee Efficiency and Workspace Utilization by Analyzing Wireless and IWMS-Managed Infrastructure Data
    • Scenario: Digital Transformation of Healthcare Using Instrumented Hospitals
  • Get Buy-In From Users When Analyzing User Data, and Communicate a Shared Vision That Aligns With the Organization's Strategy
    • Endpoint Data Could Be Personal; Adhere to Regional Privacy Laws
    • Use the Digital Business Technology Platform to Communicate Vision

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