Gartner Research

Maverick* Research: Embrace Inclusion to Improve Team Performance

Published: 21 September 2017

ID: G00330441

Analyst(s): Suzanne Adnams , Carol Rozwell


Corporate diversity programs risk causing more damage than benefit to organizational performance. Leaders must shift the focus from diversity to inclusion to improve performance and focus team activities on shared outcomes and values. (Maverick research exposes unconventional thinking and advice.)

Table Of Contents
  • Specific Maverick Caution
  • Maverick Findings
  • Maverick Recommendations

*Maverick Research


  • The Difference Between Diversity and Inclusion
  • Recognize the Unintended Consequences of Diversity Awareness Programs
  • Examine Current Diversity and Inclusion Practices
  • Address Your Own Unconscious Bias
    • Encourage Inclusion So Teams Benefit From Diversity
  • Establish a Formal, Distinct and Active Inclusion Program
    • Develop an Inclusion Checklist
    • Use Data Analytics to Measure Integration and Inclusion

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