Gartner Research

How to Prepare as Avaya Moves Toward Emergence From Chapter 11

Published: 25 September 2017

ID: G00341358

Analyst(s): Frank Marsala , Drew Kraus, Steve Blood

Summary

The bankruptcy court has approved Avaya's disclosure statement, allowing the vendor to seek approval of its debt restructuring plans from its creditors. Application leaders can expect Avaya to emerge from bankruptcy in the coming months, but should be vigilant about its long-term execution.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • The court's decision to accept Avaya's recent filings means that application leaders can expect Avaya to emerge from bankruptcy in a stronger financial position than when it entered the process
  • In light of Avaya's five-year plan presented in its PSA filing, application leaders evaluating major Avaya upgrades should hold the company responsible for quality products and services while it executes against this plan
  • Application leaders who are evaluating major new investments in UC or contact center solutions should modify their vendor evaluation process in light of Avaya's long-term trend of declining revenue

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Log In

Purchase this Document

To purchase this document, you will need to register or sign in above

Register Now

Become a client

Learn how to access this content as a Gartner client.