Gartner Research

Forecast: Communications Services, Worldwide, 2014-2021, 3Q17 Update

Published: 28 September 2017

ID: G00326749

Analyst(s): Gaspar Valdivia , Susanna Silvennoinen , Neha Gupta , Pablo Arriandiaga , Wm. L. Hahn , Stephanie Baghdassarian , Grigory Betskov , Derek O'Donnell, Sanna Korhonen


End-user spending on communications services will grow at a compound annual growth rate of 1.3% to reach $1,685.6 billion by 2021. Technology strategic planners in communications service providers must address the impact of increasing adoption of public Wi-Fi services on roaming revenue.

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