Gartner Research

Learning From Logistics Leaders: How to Structure, Organize and Derive Value From a Logistics Control Tower

Published: 28 September 2017

ID: G00297899

Analyst(s): Lisa Callinan , Greg Aimi , David Gonzalez


The logistics control tower is not a new concept; research shows that it is enjoying a renaissance. Supply chain leaders responsible for logistics should use this research to understand its value proposition, explain its functionalities and decide whether you should in-house or outsource it.

Table Of Contents
  • Key Challenges



  • Determine the Operating Framework for Your Logistics Control Tower So That It Is the Right Approach for Your Company
    • Case Study
  • Set Out the Role and Responsibility of Your Logistics Control Tower and Be Realistic About the Benefits
    • Set Out the Benefits of a Logistics Control Tower
  • Make a Build-Versus-Buy Decision for a Logistics Control Tower by Considering the Competencies You Need and Have Today
    • Case Study

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