Gartner Research

The Journey to Supplier Relationship Management Success: Step 3 — Program Launch

Published: 22 September 2017

ID: G00340672

Analyst(s): Miguel Cossio

Summary

SRM will fail if suppliers do not understand the goals of the program and how success will be measured. This research helps supply chain leaders launch the SRM program by communicating to suppliers the benefits of closer collaboration and establishing clear objectives and metrics to measure success.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Meet With Suppliers' Account Leadership Team to Communicate the Benefits of SRM and Assess Their Receptiveness
  • Kick Off SRM by Meeting With Suppliers' Executive Leadership Team to Discuss Program Objectives and Align Expectations
  • Start an SRM With a Pilot to Test Launch Readiness

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