Gartner Research

Gartner Supply Chain Keynote: Aspire, Challenge and Transform in a Disruptive World

Published: 27 September 2017

ID: G00338315

Analyst(s): John Johnson , Debra Hofman, Michael Burkett


To compete in a new world of personalized customer experiences and virtual ecosystems where decisions are made at the speed of digital, supply chains must not only react quickly to change, but anticipate it as well. This research outlines how CSCOs should prepare for the supply chain of the future.

Table Of Contents


  • Envision What's Possible With the Future Supply Chain
    • The Age of "Experience Economies"
    • The Potential for Value Creation Explodes When Business Ecosystems Interact
    • Digital Capabilities and New Technologies Fuel the Future Supply Chain
  • Challenge the Status Quo
  • Architect Your Future to Include Digital Platforms, Bimodal Supply Chain Leadership and New Organizational Models
    • Digital Platform
    • Bimodal Supply Chain Leadership
    • New Organizational Models

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