Gartner Research

Maverick* Research: How to Win in World Without Trust

Published: 27 September 2017

ID: G00341586

Analyst(s): Glenda Morgan , Kristin Moyer

Summary

A complete collapse of society is imminent without a new paradigm for trust. CIOs focused on building a digital business can win in a world without trust by creating a verification paradigm.

Table Of Contents
  • Specific Maverick Caution
  • Maverick Findings
  • Maverick Recommendations

*Maverick Research

Analysis

  • Why Everything We Know About Trust Is Wrong
    • Trust Is on the Decline
    • We Are in a Golden Age of Trust
    • Digital Business Is Held Together by Digital Trust
  • A Scenario Model for Trust
    • Acceptance or Verification
    • Opaque or Transparent
    • BFF Scenario
    • Snake Oil Scenario
    • Dark Pool Scenario
    • Open Book Scenario
  • How CIOs Can Win in a World Without Trust
    • Identify the Trajectory You Believe Is Most Likely
    • Identify Strategic Options That Will Help You Win in Each Scenario
  • Conclusion
  • Appendix
    • Why Everything We Know About Trust Is Wrong
    • Narrative Two: We Are in the Golden Age of Social Trust
    • Narrative Three: Digital Business Is Held Together by Digital Trust
  • Scenario Model Details
    • BFF Scenario
    • Snake Oil Scenario
    • Dark Pool Scenario
    • Open Book Scenario

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