Gartner Research

Forecast Overview: Print Hardware, Software and Services, Worldwide, 2017

Published: 27 September 2017

ID: G00337869

Analyst(s): Lai-ling Lam


Declining revenue and profitability will continue to depress the print industry as enterprises focus on reducing spending but expect higher ROI from their investment. Print technology strategic planners must meet these changing needs and pursue service opportunities driven by the digital workplace.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

Foundational Assumptions

  • Professional IT Strategy
    • Vendor Business Models and Technology Roadmap
    • Replacement Trend
    • Product Life Cycle
  • With a reduction in printing volume, and improvement in the duty cycle of devices and the reliability of products, we foresee a longer replacement cycle for printing devices. At the same time, we expect to see longer leasing periods, from four to five years. There will be a higher proportion of customers given the option to use the existing devices for another one to two years at the end of the leasing period, without incurring additional leasing charges.
    • Consumer Preferences
  • Printed Page Volume
    • Professional IT Strategies
    • Printing Costs
  • Managed Print Services
    • Buyer Preferences
    • Competitive Environment
    • Cost Structure
    • Vendor Business Model and Technology Roadmap
  • Print Software
    • Competitive Environment
    • Vendor Business Models and Technology Roadmap
    • Professional IT Strategies
  • Print Services
    • Professional IT Strategies
    • Vendor Business Models and Technology Roadmap

Market Model or Methodology

  • Forecast Components
    • Units
    • End-User Spending
    • Revenue
    • Installed Base
    • Print Volume
    • MPS Adoption Rate
    • Enterprise Print Hardware and Supplies
    • Print Software
    • Print Services
  • Influencing Factors
    • Hardware Pricing Trends
    • Macroeconomy
    • Government Policies
    • Consumer Preferences
    • Disposable Income
    • Consumer Confidence
    • Corporate Revenue
    • Digital Alternatives to Print
    • Professional IT Strategies
    • Replacement Cycles
    • Vendor Business Models and Technology Roadmaps
    • Printing Costs
    • Technology/Function
  • Connections
    • Consumer Behavior > Consumer Unit Demand
    • Business IT Strategies/Replacement Cycles > Business Unit Demand
    • Vendor Business Models and Technology Roadmap > Hardware Pricing Trends
    • Digital Alternatives > Replacement Cycles

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.