Gartner Research

Forecast Overview: Print Hardware, Software and Services, Worldwide, 2017

Published: 27 September 2017

ID: G00337869

Analyst(s): Lai-ling Lam

Summary

Declining revenue and profitability will continue to depress the print industry as enterprises focus on reducing spending but expect higher ROI from their investment. Print technology strategic planners must meet these changing needs and pursue service opportunities driven by the digital workplace.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

Foundational Assumptions

  • Professional IT Strategy
    • Vendor Business Models and Technology Roadmap
    • Replacement Trend
    • Product Life Cycle
  • With a reduction in printing volume, and improvement in the duty cycle of devices and the reliability of products, we foresee a longer replacement cycle for printing devices. At the same time, we expect to see longer leasing periods, from four to five years. There will be a higher proportion of customers given the option to use the existing devices for another one to two years at the end of the leasing period, without incurring additional leasing charges.
    • Consumer Preferences
  • Printed Page Volume
    • Professional IT Strategies
    • Printing Costs
  • Managed Print Services
    • Buyer Preferences
    • Competitive Environment
    • Cost Structure
    • Vendor Business Model and Technology Roadmap
  • Print Software
    • Competitive Environment
    • Vendor Business Models and Technology Roadmap
    • Professional IT Strategies
  • Print Services
    • Professional IT Strategies
    • Vendor Business Models and Technology Roadmap

Market Model or Methodology

  • Forecast Components
    • Units
    • End-User Spending
    • Revenue
    • Installed Base
    • Print Volume
    • MPS Adoption Rate
    • Enterprise Print Hardware and Supplies
    • Print Software
    • Print Services
  • Influencing Factors
    • Hardware Pricing Trends
    • Macroeconomy
    • Government Policies
    • Consumer Preferences
    • Disposable Income
    • Consumer Confidence
    • Corporate Revenue
    • Digital Alternatives to Print
    • Professional IT Strategies
    • Replacement Cycles
    • Vendor Business Models and Technology Roadmaps
    • Printing Costs
    • Technology/Function
  • Connections
    • Consumer Behavior > Consumer Unit Demand
    • Business IT Strategies/Replacement Cycles > Business Unit Demand
    • Vendor Business Models and Technology Roadmap > Hardware Pricing Trends
    • Digital Alternatives > Replacement Cycles

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