Gartner Research

Managing Strategic Vendors Who Are Also Clients or Alliance Partners

Published: 04 October 2017

ID: G00322968

Analyst(s): Matt Corsi, Luke Ellery

Summary

The most challenging vendor management situations involve your vendor wielding political leverage within your organization. Sourcing and vendor management leaders should deploy policy, relationship skills and governance mechanisms to moderate the vendor's power and internal stakeholder conviction.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define a Sourcing Strategy With a Supporting Exception Process
  • Identify and Manage Vendors in Your Ecosystem That Warrant Special Attention
  • Manage Stakeholders That Warrant Special Attention Through Effective Vendor Management Mechanisms

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