Gartner Research

Vendor Rating: Dell Technologies

Published: 05 October 2017

ID: G00335720

Analyst(s): Jeffrey Hewitt , Mark Fabbi , Dave Russell, Annette Jump , Raj Bala , Craig Lowery , Stanley Zaffos , Christine Tenneson , George J. Weiss , Khushbu Pratap , Roger W. Cox , Julia Palmer , Richard Watson , Sid Deshpande , Dennis Smith , Werner Zurcher, Matthew T. Stamper, Keith Guttridge , Andrew Butler, Andrew Neff , Massimo Pezzini , Kyle Hilgendorf


Dell Technologies is a new behemoth that aims to counter long-term threats (such as cloud computing and new competition) to IT infrastructure vendors. This document enables I&O leaders to assess technology and supplier management risks and benefits as a result of the Dell and EMC merger.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Variable
    • Financial: Caution

Additional Analyst Insights

  • Hardware Infrastructure
    • Storage Platforms
    • Compute Platforms
    • Networking
    • Integrated Systems
    • PCs, Tablets and Peripherals
  • Software and Services
    • Storage Software
    • Data Protection and Availability
    • Hybrid IT Solutions
    • Client Solutions, Endpoint Security and PC Services
    • Professional Services
  • Hosted Entities
    • Dell Boomi
    • Pivotal
    • RSA
    • SecureWorks
    • Virtustream
    • VMware

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