Gartner Research

Market Share Analysis: Enterprise Application Software as a Service, Worldwide, 2016

Published: 05 October 2017

ID: G00340275

Analyst(s): Robert Anderson , Craig Roth , John Kostoulas , Alys Woodward , Julian Poulter , Chris Pang , Steve Crawford , John Christopher Rizzuto, Chad Eschinger

Summary

SaaS is the growth engine for enterprise application software. SaaS revenue grew 28% to $44.3 billion in 2016, while new software license sales declined 5%. This note helps technology business unit leaders to glean best practices from top 10 SaaS providers for guiding their own strategic roadmaps.

Table Of Contents

Market Share Data

  • Analysis — The Path to Success With SaaS
  • Comparing Traditional Software and SaaS Business Models

Overall Market Segment Performance Analysis

  • CRM
  • ERP
  • Office Suites
  • Supply Chain Management
  • Content Services
  • Communications and Collaboration
  • Analytics and BI
  • Project and Portfolio Management

Top Vendors Analyzed

  • Microsoft
  • Salesforce
  • SAP
  • Oracle
  • Google
  • Adobe
  • Workday
  • IBM
  • Ultimate Software
  • Dropbox

Final Perspectives

Mergers and Acquisitions

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.