Gartner Research

Toolkit: Negotiate More Effectively With Key Labor Rates for IT Infrastructure Outsourcing Deals

Published: 11 October 2017

ID: G00337402

Analyst(s): William Maurer , Mark Ray , David Ackerman


Understanding the labor market is crucial for effective negotiations when outsourcing IT infrastructure services. Sourcing and vendor management leaders can use this Toolkit to compare and negotiate service provider rates that are market-competitive, thus optimizing business costs and value.

Table Of Contents

When to Use

Downloadable Attachments

  • Outsourced Labor Rate Market Guidance
  • Effective Use of Labor Rates
  • Labor Rate Negotiation for Multiple Geographies
  • Key Labor Rate Attributes and Tenets
  • A Labor Rate Assessment That Provides Many Benefits

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