Gartner Research

2018 CIO Agenda: Insurance Industry Insights

Published: 02 October 2017

ID: G00338657

Analyst(s): Kimberly Harris-Ferrante


P&C and life insurers must adopt new business models and effectively prioritize their IT investments in order to survive the shifting market dynamics of the insurance industry. CIOs must overcome their legacy challenges and focus on competitive differentiation through IT innovation.

Table Of Contents

Survey Objective

Data Insights

  • Top Business Priorities
    • Analysis of Data
    • Recommendations
  • Top Tech to Win
    • Analysis of Data
    • Recommendations
  • Top Technology Areas for New Spending
    • Analysis of Data
    • Recommendations
  • Top Cuts in Tech Spending (Tech That's "Gotta Go")
    • Recommendations
  • Methodology

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