Gartner Research

2018 CIO Agenda: Retail Industry Insights

Published: 02 October 2017

ID: G00338640

Analyst(s): Robert Hetu

Summary

The retail CIO agenda for 2018 reflects the existential threat to many retailers, caused by digitally enabled consumers, new entrants and new business models in the market. Retail CIOs can use this analysis to compare their organizations and evaluate their individual agendas.

Table Of Contents

Survey Objective

Data Insights

  • Top Business Priorities
    • Analysis of Data
    • Recommendations
  • Top Tech to Win
    • Analysis of Data
    • Recommendations
  • Top New Tech Spending
    • Analysis of Data
    • Recommendations
  • Top Cut in Tech Spending (Tech That's "Gotta Go")
    • Analysis of Data
    • Recommendations
  • Digital Maturity Model
    • Analysis of Data
    • Recommendations
  • Industry-Specific Solution Priorities
    • Analysis of Data
    • Recommendations
  • Methodology

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client