Gartner Research

Boticario Group Transforms the Traditional CIO and IT Roles into a Value-add Entity to Foster Collaboration with the Rest of the Business

Published: 04 October 2017

ID: G00343860

Analyst(s): Jennifer Mitchell, Tomas Nielsen , Jan-Martin Lowendahl , Chris Howard , Andy Rowsell-Jones


The Boticario Group CIO is an innovator who transformed his IT organization. He changed the CIO role and reworked how IT collaborated with business to achieve results. He developed a program that decreased time to market and formed a business partner team as a single point of contact with clients.

Table Of Contents

Case Study

  • Reshaping the IT Organization
  • Showing Results

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