Gartner Research

Supply Chain Digital Investment Plans and Preparedness Vary Widely by Company Size

Published: 06 October 2017

ID: G00335735

Analyst(s): Lucie Draper, Michael Dominy


Supply chains have begun investing and building capabilities to support digital business growth, but much more is needed. Supply chain leaders responsible for digital supply chain initiatives can use this research to help select and prioritize investments to support digital business.

Table Of Contents

Survey Objective

  • Definition

Data Insights

  • Digital Business Revenue Growth Will Trigger Supply Chain Investment
  • Investments in Functional, Cross-Functional and Digital Technologies
    • Top Three Investments Today: Sourcing, Procurement, and Service and Distribution
    • S&OP Was the Top Cross-Functional Process Investment
    • Nexus of Forces Technologies Remain the Priority
    • Investment Priorities Differ by Company Size
  • Organizations Still Face Capability Gaps
    • Readiness Gaps Differ by Company Size
  • Supply Chain Organizations Are Improving Digital Supply Chain Governance
  • Conclusion
  • Methodology

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