Gartner Research

Forecast Analysis: Enterprise Communications Services, Worldwide, 3Q17 Update

Published: 06 October 2017

ID: G00327718

Analyst(s): Pablo Arriandiaga , Susanna Silvennoinen , Grigory Betskov , Sanna Korhonen, Toni Nygren , Gaspar Valdivia


Global enterprise spending on communications services will decline at a compound annual growth rate of 0.1% and amount to $575.9 billion in 2021. Technology strategic planners in CSPs must address the slowing dynamics of mobile services spend via creating new bundles and expanding service offerings.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Global Market
  • Regional Markets

Market Impact

  • Changes Made in the 3Q17 Forecast Update
    • The Market Impact of the "Roam Like at Home" Initiative


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