Gartner Research

Market Guide for Client Management Tools

Published: 09 October 2017

ID: G00315457

Analyst(s): Roger Williams , Rich Doheny


CMTs speed patching and reduce the resources required to deploy and update PCs and Macs. Infrastructure and operations leaders should take into account the long-term client and device management trends, as well as the current market dynamics to select the right tool for their needs.

Table Of Contents

Market Definition

Market Direction

  • Continued Decline of Windows Applications
  • Continuously Updated OS Platforms, Cumulative Updates and Alternative OS Deployments Lead to New Management Approaches
  • Client Management Tools as a Service
  • Three Waves to Unified Endpoint Management
  • Self-Service Becomes the Default for End-User Services

Market Analysis

  • Unified Endpoint Management: Tying Together CMT and EMM
  • Client and Server Management
  • Advanced Mac Management
  • Security and Compliance
  • Ease of Deployment and Use
  • Large Global Enterprise

Representative Vendors

Market Recommendations

Gartner Recommended Reading

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