Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 3Q17 Update

Published: 11 October 2017

ID: G00326791

Analyst(s): Stephanie Baghdassarian, Derek O'Donnell, Neha Gupta

Summary

Consumer spending on communications services will grow at 2.1% through 2021 to reach $1.11 trillion. Increased availability of free Wi-Fi networks led us to change user roaming preference assumptions. Technology strategic planners at CSPs must rationalize roaming charges to prevent a dip in usage.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 3Q17 Forecast Update and Analysis
  • 3Q17 Forecast

Market Impact

  • North American Markets
  • Western European Markets
  • Emerging Markets, Developing Emerging Markets, India and China

Assumptions

  • Mobile Services
    • CSP Pricing
    • User Behavior

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