Gartner Research

Supply Chain Maturity Assessment for Logistics

Published: 20 October 2017

ID: G00341347

Analyst(s): Mark Atwood , David Gonzalez , James Lisica , Greg Aimi


Gartner's supply chain maturity tool for logistics sets out a self-assessment framework. Supply chain leaders should use this model as the first step in assessing incumbent capabilities, defining a plan for change and supporting the development of their logistics strategy.

Table Of Contents


  • Evaluate Your Company's Current Maturity Level and Identify Ways to Improve It

Overview of the Maturity Framework

  • Ten Capability Dimensions of the Maturity Model
    • Strategic Capabilities — Goal/Culture, Technology and Organization
    • Functional Capabilities — Visibility, Performance Measures, Process Focus and Logistics Outsourcing
    • Operational Capabilities — International Logistics, Warehousing and Transport
  • Follow These Steps to Improve Your Organization's Maturity Level

How to Use This Assessment

  • Online Maturity-Level Diagnostic Tool Provides Users With Usability and Productivity Benefits

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client