P&C insurance CIOs have broadened the scope of legacy modernization efforts beyond traditional core systems to key areas such as customer experience and partner ecosystems. Vendors are responding with expanded offerings that form core platforms, but uneven capabilities will complicate selection.
What You Need to Know
- Critical Capabilities Use-Case Graphics
- Duck Creek
- DXC Technology
- EIS Group
- Guidewire (InsuranceNow)
- Guidewire (InsuranceSuite)
- Product/Service Class Definition
- Critical Capabilities Definition
- Multichannel Support
- Policy Management
- Billing Management
- Claims Management
- Data and Analytics
- Partner Ecosystem Support
- Alternative Delivery
- Use Cases
- Process Definition
- New Product Development
- New Business Submission
- Bill-to-Pay Cycle
- Claim Submission and Processing
- Multiregional Deployment
- Vendors Added and Dropped
- Critical Capabilities Rating
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