Gartner Research

Critical Capabilities for P&C Core Platforms, North America

Published: 30 October 2017

ID: G00302562

Analyst(s): Jeff Haner


P&C insurance CIOs have broadened the scope of legacy modernization efforts beyond traditional core systems to key areas such as customer experience and partner ecosystems. Vendors are responding with expanded offerings that form core platforms, but uneven capabilities will complicate selection.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Adaptik
    • BriteCore
    • CodeObjects
    • Duck Creek
    • DXC Technology
    • EIS Group
    • Guidewire (InsuranceNow)
    • Guidewire (InsuranceSuite)
    • Insuresoft
    • Insurity
    • Majesco
    • Oceanwide
    • OneShield
    • Sapiens
    • StoneRiver
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Multichannel Support
    • Policy Management
    • Billing Management
    • Claims Management
    • Data and Analytics
    • Partner Ecosystem Support
    • Configuration
    • Alternative Delivery
    • Internationality
  • Use Cases
    • Process Definition
    • New Product Development
    • New Business Submission
    • Bill-to-Pay Cycle
    • Claim Submission and Processing
    • Multiregional Deployment
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.