Gartner Research

How to Exploit Content Services to Empower Your Midsize Enterprise

Published: 18 October 2017

ID: G00319832

Analyst(s): Karen Hobert , Joe Mariano


The revolution in content services from one-size-fits-all systems to services-led, tailored technologies enables MSEs to acquire once-unattainable content capabilities. Application leaders can take advantage of this opportunity to drive digital transformation and enable content management use cases.

Table Of Contents
  • Key Challenges



  • Form Meaningful Relationship With Key Business Users
  • Identify the Business Case First and Then Determine the Best Solution
  • Prioritize Service Quality and Capabilities Over Cost-Effectiveness and Quick Go-Live

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