Gartner Research

How the Print Industry Must Respond to Europe's General Data Protection Regulation

Published: 20 October 2017

ID: G00343912

Analyst(s): Kristin Von Manowski


Print solution vendors that handle the personal data of EU residents must adapt their privacy management capabilities to the General Data Protection Regulation. Technology strategic planners must not only establish compliance, but also leverage solution value to gain near-term competitive advantage.

Table Of Contents
  • Impacts


  • Global Regulatory Climate Is Intensifying
  • Enterprise Security Risk Awareness Is Increasing
  • Print Vendor Solutions Are Now Pivotal to Enterprise Data Workflows

Impacts and Recommendations

  • The GDPR is already a major driving factor in regulatory compliance for EU member states and non-EU vendors offering goods or services to EU residents
  • Under GDPR, the scope of regulated personal information expands, requiring vendors to assess and potentially redevelop the security feature sets in currently available solutions
    • Step One: Confirm Your GDPR Role
    • Step Two: Appoint a DPO
    • Step Three: Establish an Accountability Framework
    • Step Four: Review Cross-Border Data Transfers
    • Step Five: Prepare for Data Subjects to Exercise Their Rights
  • The financial risk of noncompliance has elevated customer concerns to senior-level management and may result in avoidance of noncompliant print solutions

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