Gartner Research

Vendor Rating: AT&T

Published: 20 October 2017

ID: G00333167

Analyst(s): Neil Rickard , Frank Marsala , Martina Kurth , Eric Goodness , Amanda Sabia , Ted Corbett , Bill Menezes , Danellie Young , Toby Bussa , Ted Chamberlin , Kelly Kavanagh , Daniel O'Connell , Monica Zlotogorski , To Chee Eng


During the past year, AT&T continued its domestic and global communications consumer and enterprise expansion. Communications service provider IT leaders considering AT&T services should ensure that their business and digital transformation efforts meet buyer strategic expectations.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Strong
  • Support/Account Management: Positive
  • Pricing Structure: Variable
  • Technology/Methodology: Positive
    • SDN/NFV
    • 5G Evolution and Trials Continue
    • Managed Security
    • New Direction for Cloud, Hosting and IoT Partnerships and Enablement
    • UCaaS Services
  • Strategy: Strong
    • Traditional and Next-Generation Telecom Services
  • Corporate Viability: Positive
    • Financial: Variable

Additional Analyst Insights

  • Organization: Positive
  • Media and Content Focus

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