Gartner Research

Magic Quadrant for Managed M2M Services, Worldwide

Published: 23 October 2017

ID: G00318731

Analyst(s): Godfrey Chua , Leif-Olof Wallin , Eric Goodness , Aapo Markkanen

Summary

Most providers of managed M2M services focus on connectivity and basic management portals. Few offer broad IoT platforms. CIOs building IoT-enabled businesses can use this study to assess vendors for multiregional connectivity, sector experience and value-added services to support IoT outcomes.

Table Of Contents

Market Definition/Description

  • Sourcing and Logistics Management
  • Service Management
  • Device and System Management
  • Application Management
    • Security Management
  • Data Presentment, Visualization and Analytics
  • Multisourcing Service Integration
  • Distinguishing Managed M2M Services and IoT
  • Provider Models
    • Communications Service Providers
    • Mobile Virtual Network Operators
    • IT Outsourcers and Integrators
    • OT and IT Vendors
    • Dedicated IoT Network Providers

Magic Quadrant

  • Vendor Strengths and Cautions
    • Aeris
    • Arkessa
    • AT&T
    • Deutsche Telekom
    • Eseye
    • Fujitsu
    • Globetouch
    • Itron
    • Kore
    • KPN
    • Numerex
    • Orange Business Services
    • Orbcomm
    • Sierra Wireless
    • Silver Spring Networks
    • Stream Technologies
    • Tele2 IoT
    • Telef√≥nica
    • Telenor Connexion
    • Verizon
    • Vodafone
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Overall Viability
    • Sales Execution/Pricing
    • Market Responsiveness/Record
    • Marketing Execution
    • Customer Experience
    • Operations
  • Completeness of Vision
    • Market Understanding
    • Marketing Strategy
    • Sales Strategy
    • Offering (Product) Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
    • Geographic Strategy
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players

Context

Market Overview

  • Security Will Become the No. 1 Inhibitor to M2M and IoT Adoption
  • MNCs Beginning to Show Favor on MVNOs Over CSPs
  • Enterprise and Private MVNOs
  • Pricing Stability
  • CSPs' Embrace of Broader IoT Platforms Is Tentative

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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