Gartner Research

Gartner Magic Quadrant for Managed M2M Services, Worldwide


Most providers of managed M2M services focus on connectivity and basic management portals. Few offer broad IoT platforms. CIOs building IoT-enabled businesses can use this study to assess vendors for multiregional connectivity, sector experience and value-added services to support IoT outcomes.

Published: 23 October 2017

ID: G00318731

Analyst(s): Eric Goodness , Leif-Olof Wallin , Aapo Markkanen , Godfrey Chua

Table Of Contents

Market Definition/Description

  • Sourcing and Logistics Management
  • Service Management
  • Device and System Management
  • Application Management
    • Security Management
  • Data Presentment, Visualization and Analytics
  • Multisourcing Service Integration
  • Distinguishing Managed M2M Services and IoT
  • Provider Models
    • Communications Service Providers
    • Mobile Virtual Network Operators
    • IT Outsourcers and Integrators
    • OT and IT Vendors
    • Dedicated IoT Network Providers

Magic Quadrant

  • Vendor Strengths and Cautions
    • Aeris
    • Arkessa
    • AT&T
    • Deutsche Telekom
    • Eseye
    • Fujitsu
    • Globetouch
    • Itron
    • Kore
    • KPN
    • Numerex
    • Orange Business Services
    • Orbcomm
    • Sierra Wireless
    • Silver Spring Networks
    • Stream Technologies
    • Tele2 IoT
    • Telef√≥nica
    • Telenor Connexion
    • Verizon
    • Vodafone
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Overall Viability
    • Sales Execution/Pricing
    • Market Responsiveness/Record
    • Marketing Execution
    • Customer Experience
    • Operations
  • Completeness of Vision
    • Market Understanding
    • Marketing Strategy
    • Sales Strategy
    • Offering (Product) Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
    • Geographic Strategy
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Security Will Become the No. 1 Inhibitor to M2M and IoT Adoption
  • MNCs Beginning to Show Favor on MVNOs Over CSPs
  • Enterprise and Private MVNOs
  • Pricing Stability
  • CSPs' Embrace of Broader IoT Platforms Is Tentative

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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