Gartner Research

Vendor Rating: Samsung Electronics

Published: 24 October 2017

ID: G00332705

Analyst(s): Andrew Neff , Anshul Gupta , Annette Zimmermann , Roberta Cozza , Tracy Tsai , Sylvain Fabre , Chris Silva , Joseph Unsworth , Werner Goertz , Andrew Norwood


Samsung Electronics remains a global leader in memory chips and mobile devices. It invests heavily in AI and R&D to maintain leadership and expand into strategic areas such as AI. Enterprise CIOs and IT leaders should develop a strategy to leverage Samsung's offerings for enhanced productivity.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Variable
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Strong
    • Financial: Positive

Additional Analyst Insights

  • Smartphones and Enterprise Mobility Management (EMM)
  • Samsung Semiconductor Business: Memory, SSD, System LSI
  • Memory (DRAM and NAND)
  • Solid-State Drives
  • Samsung Tablets and PCs
  • Artificial Intelligence
  • Samsung Wearables
    • Samsung Network

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